/* ----------------------------------------------------
   BALO DISPUTE CENTER — Zen Premium UI
   ---------------------------------------------------- */

.balo-dispute-center-wrap {
    max-width: 900px;
    margin: 40px auto;
    padding: 20px;
    font-family: system-ui, sans-serif;
    color: #f5f7ff;
}

/* Glow Panel Base */
.balo-panel {
    background: rgba(15, 18, 27, 0.72);
    border-radius: 18px;
    padding: 20px;
    margin-bottom: 25px;
    backdrop-filter: blur(10px);
    box-shadow: 0 0 22px rgba(83, 108, 255, 0.22);
}

/* Section Titles */
.balo-panel h2,
.balo-panel h3 {
    margin-top: 0;
    font-weight: 600;
    color: #dfe6ff;
}

/* Status Badge */
.balo-status {
    display: inline-block;
    padding: 6px 14px;
    border-radius: 20px;
    font-size: 14px;
    margin-left: 10px;
    color: #fff;
}

.balo-status.open { background: #e74c3c; }
.balo-status.resolved,
.balo-status.completed { background: #2ecc71; }
.balo-status.refunded { background: #3498db; }
.balo-status.partial_refund { background: #f1c40f; }

/* Back button */
.back-btn {
    display: inline-block;
    color: #9ab0ff;
    text-decoration: none;
    margin-bottom: 20px;
    font-size: 14px;
}
.back-btn:hover { text-decoration: underline; }

/* Timeline */
.balo-timeline {
    margin-top: 15px;
}

.balo-timeline-item {
    padding: 12px 16px;
    border-left: 3px solid #6c8cff;
    background: rgba(255, 255, 255, 0.04);
    border-radius: 12px;
    margin-bottom: 12px;
}

.balo-timeline-author {
    font-weight: 600;
    color: #bcd1ff;
}

.balo-timeline-text {
    margin: 6px 0;
    color: #eaf0ff;
}

.balo-timeline-time {
    font-size: 12px;
    opacity: 0.7;
}

/* Message form */
.balo-thread-form {
    margin-top: 25px;
    display: flex;
    flex-direction: column;
}

.balo-thread-form textarea {
    width: 100%;
    min-height: 110px;
    border: none;
    border-radius: 14px;
    padding: 14px;
    resize: vertical;
    background: rgba(255, 255, 255, 0.05);
    color: #fff;
}

.btn-send,
.btn-upload {
    margin-top: 14px;
    background: #6c8cff;
    border: none;
    padding: 12px 22px;
    border-radius: 10px;
    cursor: pointer;
    color: #fff;
    font-weight: 600;
    font-size: 15px;
    transition: 0.25s;
}
.btn-send:hover,
.btn-upload:hover {
    background: #89a3ff;
}

/* Evidence list */
.balo-evidence-box {
    margin-top: 35px;
}

.balo-evidence-list {
    margin-top: 15px;
}

.balo-evidence-item {
    padding: 14px;
    margin-bottom: 12px;
    background: rgba(255, 255, 255, 0.06);
    border-radius: 10px;
    display: flex;
    justify-content: space-between;
}

.balo-evidence-item a {
    color: #9eb7ff;
    text-decoration: none;
}
.balo-evidence-item a:hover { text-decoration: underline; }

.balo-del-evidence {
    color: #ff7d7d;
    cursor: pointer;
    margin-left: 15px;
}

.closed-note {
    margin-top: 20px;
    color: #f2f2f2;
    opacity: 0.7;
}

/* Thread header */
.balo-thread-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 25px;
}